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HSBC's disappearing branches replaced with easy transactions at post offices.

Tuesday, 4 April, 2023 - 06:05

Like all of the UK's big banks, HSBC has closed many, many of its branches leaving even sizeable towns without direct access to their services. But it's got a partial solution.

For business customers only, or a customer with a Community, School or College account, you'll now be able to use the network of 11,500 Post Office® branches to make cash deposits, withdrawals, change-giving or to make a balance enquiry, as long as you have a debit card or a deposit card (for paying in cash and/or change-giving only).

It's also now possible to deposit a cheque using your HSBC paying in slip and a cheque envelope (supplied by the Post Office®). Your Business Debit or Deposit Card will not be required to deposit cheques.

The maximum cash deposit allowed is GBP20,000

The maximum coin content per deposit allowed is £250 of coin separated into full sachets per denomination or up to 10 full bags of coin (separated per denomination). So that's just like the old night-safe system.

Cheques can be deposited using an HSBC cheque only deposit slip, together with a cheque envelope (supplied by the Post Office®). Please note, there will be one additional business day for the clearing timescale as HSBC won't receive cheques until the next business day following deposit to the Post Office®.

There is no additional charge for using the Post Office®, our usual account charges apply

Business customers enjoying free banking, or who are not currently charged for counter services, will not be charged for using the Post Office® until their free banking period comes to an end.

You’ll need to have a Business Debit Card to make withdrawals and balance enquiries.

You can use a Business Debit Card or Business Deposit Card to pay in or exchange cash for change.

Source: HSBC

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